Community Day Services Qualified Intellectual Disabilities Professional (QIDP)/Case Manager

Job Summary 

Develops, implements, monitors, reviews, revises, and manages programs, services and activities provided for assigned individuals within a variety of programs. Fulfills the responsibility of QIDP as outlined by standards pertaining to specific caseload. Is supervised and evaluated by the Program Director. 

Responsibilities and Duties

1. Serves as the primary case manager and advocate for people supported as assigned, ensuring consistency among internal Agency programs and external programs or disciplines including assuring the individuals’ files/records are maintained, current, complete, accurate, and purged as appropriate (at least annually). 
2. Oversees all aspects of the Implementation Strategy (IS) including implementation maintenance and training of staff regarding the IS.
3. Establishes individual schedules as needed. Develops necessary program materials and other item as appropriate. Plans and ensures the facilitation of frequent/regular excursions for persons supported to experience opportunities in the community, both work and leisure related.
4. Assists in developing and overseeing the Individual Behavior Support Plans as appropriate including monthly data collection and application process to assure that individual needs are met and rights are protected, reviewing the plans as required (at least annually).
5. Prepares written monthly reviews of program status and individual needs, including data collection or outcome management, monthly narrative, and community involvement by appropriate timelines assuring the forwarding of this information to the appropriate internal Agency programs, external community agencies, and/or other entities.
6. Establishes and continues good rapport with people supported, assuring they are treated with dignity and respect, while ensuring the best interest of those supported is being maintained.
7. Serves as a resource in times of crisis taking into consideration physical safety, emotional support, medical conditions, and advocacy.
8. Assures that the health and safety of each program site is maintained in accordance with Illinois Department of Human Services (DHS) regulations and/or any other governing entity.
9. Meets regularly with Director and informs him/her of any significant program or service issues, as needed.
10. Evaluates and makes suggestions to improve operations or service delivery, identifies any need for new policies or procedures, and initiates or promotes problem resolution as needed.
11. Completes all annual training, maintains Direct Support Person (DSP) requirements, maintains QIDP Certification Qualifications, maintains driver eligibility, maintains background clearance, maintains any other qualifications as set forth by DHS, and attends workshops or other training sessions as directed by supervisor. 
12. Is active in the development of skills and positive work performance of staff by promoting teamwork, cooperation among employees supervised, peers, supervisors, and staff of other programs, and by serving as a mentor for new staff. 
13. Completes Vocational Assessment, preference assessment, ICAP, SIB-R, and Entrance and Exit Criteria assuring assessment of individual functioning preference by means of standardized assessment tools with input from appropriate staff annually or as needed. 
14. Participates in the implementation of lunch programs and implementation of dietary program(s) and food handling safety guidelines. 
15. Participates in On-Call Supervisor rotation for Day Program staff and daily room assignments. 
16. Participates in bus monitoring and scheduling. 
17. Supervises and makes recommendations of staff changes, promotions, disciplinary actions, and terminations when appropriate. 
18. Oversees and assists 53D One-to-One Staff Support including documentation and coverage. 
19. Completes Time Studies. 
20.  Oversees coverage and cleanliness of assigned rooms and/or areas. 
21. Tracks attendance of people supported. 
22. Tracks work hours of people working in the Vocational Program and completes Vocational Payroll. 
23. Completes various other required documentation, as assigned. 
24. Performs other duties as assigned. 
25. May be required to assist during emergency situations.