Summer Internship

Primary Projects and Responsibilities:

• Learns to interview applicants and request specified information for loan application; request appraisals, applicant credit reports, background checks, reference checks, and other information pertinent to evaluation of loan application; analyze applicant financial status, credit and property evaluation to determine feasibility of granting loan; and correspond with or interview applicant or creditors to resolve questions regarding application information.
• Assists in compiling loan package and facilitates negotiation with applicant through the supervisor according to established standards, such as fees, loan repayment options, and other credit terms; refers loan to loan committee for approval; ensures loan agreements are complete and accurate according to policy; assures timely loan closing and funding activities. 
• Learn about benefits of government programs when deemed necessary to meet customer’s credit needs.
• Assure delivery of exceptional customer service by adhering to the Bank’s written customer service standards. Serve both external and internal customers following Bank standards in a professional, efficient, and courteous manner and, where applicable, provide effective problem resolution as required.
• Assists customers with inquiries and information requests and resolves complaints relating to loan products and services offered.
• Participate in collection procedures and processes of the loan officers to assure the timely collection of all delinquent accounts and develop revised loan repayment terms or schedules as necessary.
• Assist with farm and floorplan visits.
• Exposure to Wealth Management and Investment departments

Work Schedule and Location:

• Part-Time, Temporary Position in our Chapin, Illinois facility
• 10 to 12-week program and open to adjustment based on intern’s availability
• 8-16 hours per week, 8 am to 5 pm